For families/carers

For families and relatives

Families and carers play a hugely important role in the lives of the people we support.

Many of the people we support have moved around services their whole lives and we recognise that you may be the only constants in their lives.

We’re also aware that you have probably navigated the Health and Social care system over the years before arriving at New Directions.

That’s why, in line with our client’s wishes and what is appropriate for them, we involve you as much as possible in their care and support.

We do this by hosting regular Family Forums, a place to discuss general matters and a place to meet other family and carers who may have similar experiences to you.

For more support specific or personal matters our Family Liaison Officer is available for 1:1 support and guidance.

For families/carers
In line with our client’s wishes and what is appropriate for them, we involve you as much as possible in their care and support.