In March 2016 we were approached by Hertfordshire Partnership NHS Foundation Trust (HPFT), with the proposal of opening an enhanced supported living service to provide community support to long-stay hospital patients. The aim of the project was to provide a lesser restrictive community setting for patients who had been in psychiatric care for a considerable number of years and may have historically been placed in now ever decreasing residential settings.
Working with HPFT, we sourced, purchased and renovated a 7 bed property for this purpose which required significant structural work to ensure it was fit for purpose and more importantly successfully providing our clients a safe, supportive and lesser restrictive environment than may otherwise have been available.
We were able to purchase, renovate and open the service in a timeframe of 4.5 months, delivering a saving of almost £500,000 to HPFT, achieving a county high result of 99.6% in our first local authority inspection.
Similarly we sourced and renovated a block of 12 bed flats for the purpose of providing step-down, semi independent supported accommodation for clients in Hertfordshire. Once again we delivered this service in a total timeframe of 4 months, matching savings of almost £500,000 to HPFT and receiving an inspection result of 96% in our first inspection in the service.
Referrals are typically received directly from commissioners or social workers on behalf of a potential client.
If you wish to make a referral or gather more information, please contact us at referrals@newdirectionsfsc.co.uk. We aim to reply to all queries within 3 working days.
Should you wish to make a referral to the service, we will initially require the client’s updated risk assessment and support plan and any other relevant documentation.
We will then conduct an initial assessment with the client in person, over the phone or on Skype depending on the method most comfortable to the client.
If you wish to self-refer or refer a family member, please contact us on the enquiries e-mail address above with your contact details and we will get back to you within 3 working days.